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Report A Problem/Request a Feature

Use this form to report a technical problem you may have experienced while using any Denver Open Media resources.

Please use the following guide to select the correct severity level for your issue.

  • Severity 1 - A major feature of the site is unavailable for all users e.g., equipment reservations, show submissions, or membership subscription not functioning at all.
  • Severity 2 - The performance of a major feature of the site is unacceptable e.g., very slow response times.
  • Severity 3 - The performance of a major feature is somewhat degraded or has a glitch.
  • Severity 4 - A cosmetic issue. No visible impact on an overall feature or system function.
  • Severity 5/Feature Request - New features you would like to see implemented.
  • CRITICAL CHANNEL ISSUE - Audio or video is missing or other highly critical problem (use for emergencies only)
Please enter your email address.
Please describe the problem in much detail as possible.
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